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Warranty

diamond-certificate-comparison-at-borthwick-jewelry
  • We warranty everything we sell.
  • We warranty diamonds under a quarter carat: We hand pick high quality mountings to minimize the risk of any diamond coming out. However, a diamond occasionally comes out and we can replace it for free. Usually within one business day. Many customers come in and pay us to replace their small diamond that fell out even though they have a warranty at a different store. They tell us they don't want to wait three weeks to get their ring back because they know we replace their diamond often the same day.
  • Non-Warranty Items: If you drop your ring into the blender or run over it with a truck expect to pay a fee to get your ring fixed.
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